BRIO EAP supports all customers living various organisational difficulties linked with the human being. BRIO EAP can coach managers during crisis situations by giving human resources related, juridical, psychological, or relational advices.
EAP specialists are qualified resources who have at least a university undergraduate degree in a helping management linked field. Most of them are members of a professional order and all of them have professional liability insurance.
Every request of extra hours can be asked by the employee himself to his human resource manager or directly to BRIO EAP if he wants it to be confidential. BRIO EAP will, after discussions with its concerned specialist, ask confidentially an authorization request of extra hours to the company manager.
It is effectively possible to continue working with the specialist we refer you to; however, price range modalities are to the specialist’s discretion. It is important to know that some professionals like psychoeducators and career counsellors are not covered by most of group insurances, unless they are members of the Association des Naturothérapeutes du Québec.
Requests can be made to BRIO EAP 24 hours a day, 7 days a week by calling at 1 888 799.0303 or online in the Contact Us section.
BRIO EAP is present all across Canada; it will be possible to find you a specialist close to you that can fulfill your needs.
You can consult the My EAP section on our website in order to know more about the offered services of your EAP. You will find the access code at the bottom of the EAP card given by your employer or by communicating directly with BRIO EAP at 1 888 799.0303.
It all depends on what you are living. The average of hours used for the EAP is 3.75; therefore, in most cases the number of offered hours is sufficient in order to solve your problems and help you recover harmony.
It is only possible if the employer specified that the EAP services can be transferred. If yes, service hours can be transferred to an immediate family member.
No, each person must only use the authorized number of hours.