Employee Assistance Program (EAP)
Human expertise for employees and managers
At Brio PAE, our mission is clear: to promote sustainable team well-being and reduce disability in the workplace.
We believe that preventive, humane and flexible support can transform organizational health at every level.
of users say Brio services have helped them better face their challenges
of users found services adapted to their needs
of users would recommend Brio to their colleagues
The key benefits of our approach
Uncompromising accessibility for fast, human support
Our customers benefit from fast, human and personalized support, anywhere in Canada.
- 24/7 telephone access, without complex applications
- Immediate response to distress calls, at no extra cost
- Quick access to a professional, whether for an urgent situation or a one-off need
- Face-to-face, online or hybrid meetings according to your employees’ preferences
- Multilingual services (French, English, Spanish)
- Assistance in choosing the right professional, depending on the nature of the need
- Access to a vast network of experts in counselling, psychological health, finance and law
- Cognitive-behavioral therapy (CBT) available face-to-face and by teleconsultation
- An evolving toolbox, adapted to current needs.
A comprehensive, flexible offering tailored to your needs
Our approach is modular, inclusive and designed to maximize your impact while respecting your budget.
- Employee and Family Assistance Program (EFAP), which can include telemedicine
- Unlimited support for managers on a daily basis
- Toll-free vigilance calls, available 24/7 to take care of your teams
- Training, workshops and conferences tailored to your human challenges
- Four free annual virtual events for your managers
- Hourly billing, based on actual usage, more advantageous than the price-per-employee-per-month (PPM) model
- Pricing structure accessible to small organizations (3 or more employees)
- EAP deployment support: presentations, communication tools and more
Local, caring support
We rely on a local approach, supported by professionals who are available, caring and grounded in your reality.
- Brio is the EAP with the best professional/employee ratio, for rapid access to qualified experts
- Local and national presence, with over 1,600 professionals across Canada
- An EAP on a human scale, serving nearly 100,000 employees and their families
- Preventive and benevolent calls to maintain a healthy and reassuring climate
- A proactive, personalized approach based on listening, confidentiality and flexibility
How we work
An assistance program that adapts to your employees... and your reality
Because every organization is different, Brio PAE offers three flexible formulas to meet your specific needs:
- Individual EAP/MAP – reserved for the employee
- Transferable EAP/MAP – hours can be transferred to a relative
- PAE/PAM family – each member has his or her own bank of hours
- Implementation adapted to your context
Before deploying our services, we take the time to understand your organizational challenges, wellness objectives and budget constraints. Our offer can be configured :
- À la carte
- On point reference
- Or as a complete program
The goal: a concrete, lasting impact that's consistent with your corporate culture.
Consult our complete guide to find out how each formula works in detail.
- Integrated medicine and telemedicine services can be directly integrated into our offering.
Our solutions allow your employees to access information quickly and confidentially, regardless of their workplace location.
More than just an EAP: a comprehensive organizational health solution
We go beyond individual consultation to offer complementary services accessible to any organization, including :
- Professional, management and executive coaching
- Training courses, workshops and conferences
- Conflict management: Facilitation, conciliation and mediation
- Psychosocial risk analysis and support
- Psychometric evaluation
- Critical incident and post-traumatic intervention
- Outplacement and end-of-job support
***These services are available even if your EAP is not managed by Brio.
Our network and expertise
At Brio, our expertise is based on three pillars:
- A vast network of 1,600 qualified professionals, ready to intervene rapidly and rigorously in their specialist fields.
- Trusted PAE partners, who enrich our offer and enable us to meet varied and complex needs.
- Our front-line team provides immediate, human support tailored to the realities of each organization.
It is this complementarity that enables us to offer concrete, effective and deeply human solutions to the organizations we support.
Ready to build a partnership for wellness?
Find out how we can contribute to the sustainable health of your organization.